Frequently Asked Questions

A complete, model-specific graphics kit designed to fit OEM plastics for the selected bike and year. Plastics are not included.

These refer to total material thickness.

9 mil - Lightweight and flexible. Best for pit bikes and casual riding.

16 mil - Balanced and most popular. Strong adhesive with good impact resistance.

21 mil - Maximum durability. Thick laminate for aggressive riding and repeated abuse.

We print exclusively on Substance vinyl with high-tack adhesive and professional-grade laminate. This is the industry standard for motocross graphics.

Most orders ship within 1-2 business days. Complex customization, high order volume, or material availability may extend this slightly.

Expedited options may be available. Contact support before ordering to confirm feasibility.

All graphics are printed, laminated, cut, and packed in-house in Texas. No outsourcing.

Yes. Name and number customization is available where shown on the product page.

Only if explicitly offered on the product. We do not accept custom design requests through the storefront.

No. Orders enter production quickly. Any changes must be requested immediately after purchase and may not be possible.

Proper surface preparation and heat application are critical. We recommend following a professional installation guide before applying your kit.

Improper prep, low temperatures, or misalignment during install are the most common causes. Adhesion issues caused by installation are not considered defects.

Yes. Individual panel reprints are available for most kits.

Contact support with your order number and photos. We'll assess and advise next steps.

Only verified production errors are covered. Crash damage, wear, and installation mistakes are not covered.

Orders may be canceled within 2 hours of placement. After that, production may have started and cancellation may not be possible.

Yes. Unopened, non-custom graphics kits may be returned within 14 days of delivery.

Custom kits, installed kits, and opened packaging are not eligible for return.

Contact support with your order number before returning any items. Unauthorized returns may be refused.

We are continually adding models. If your bike isn't listed, contact support before ordering.

No. Kits are designed for OEM plastics only unless otherwise stated.

Shipping time depends on your location and selected carrier. Most domestic orders arrive within 2-5 business days after shipment.

Yes. We ship internationally. Customs duties, taxes, and import fees are the responsibility of the customer.

Tracking information is sent by email once your order ships.

Lifespan depends on riding conditions, washing habits, and material thickness. Most kits last several seasons with proper care.

Yes, but avoid directing high-pressure spray at the edges of the graphics, especially when they are new.

Wash with mild soap and water. Avoid harsh chemicals or abrasive brushes.

Use heat from a heat gun or hair dryer to soften the adhesive and slowly peel the graphics away. Adhesive residue can be removed with isopropyl alcohol or adhesive remover.

Colors may vary slightly between screens and printed material due to monitor calibration and print processes.

Proofs are only provided when explicitly stated on the product page. Most standard kits do not include a proof stage.

We warranty our graphics against manufacturing defects. Normal wear, crash damage, and installation errors are not covered.

Yes. We offer pricing for teams, race programs, and fleet orders. Contact us for a quote.

Email: support@kalairgfx.com
Text (no calls): +1 (945) 267-9938

Support responses are typically sent within 24 business hours.